Just a note to commend Josh at your Rocky River location. I had two bicycles serviced by Josh - one just tuned up and the other repaired. Both were completed much faster than expected, and at much less expense than I anticipated. I received phone calls from Josh to update me on expected arrival dates of needed parts for repairs, as well as expected completion date. I am employed in the service industry, and rarely do I encounter customer service that rivals what I strive to provide to my customers. Josh exceeded all expectations and is a valuable asset to your company. As a result of dealing with Josh, you have gained a lifelong customer. Please thank him for me.
Mike Manzo Amherst, Ohio
My Daily Cycling Tip
Learning Group Riding – A great way to learn how to cycle in a group is to practice with a group of friends. Simply pick a route with little traffic and work on getting comfortable following each other closely. Work on taking short “pulls” at the front and maintaining a steady pace geared towards your slowest rider. Talk a lot so that you know how everyone’s doing. Don’t overlap wheels. When it’s your turn at the front, don’t accelerate. Hold the group pace. When you tire, pull off and soft pedal until you’re at the back. With regular practice, you’ll find that group rides are a blast because you can cover ground so much more easily than when riding alone.